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24x7 Support for NSV 50 KVM

Includes 24x7 telephone, email and web-based support, software and firmware updates, access to electronic support tools and moderated discussion groups.
SKU: 02-SSC-3191
£342.34
£259.84

A SonicWall support license provides telephone and web-based support, unlimited software/firmware updates and upgrades, and hardware replacement for units which have faults.

SonicWall support agreements provide technical assistance during the license coverage hours. A SonicWall technical specialist will work remotely with you to diagnose and identify software and hardware not performing to documented specifications. Support also includes general assistance regarding use and implementation on a limited basis.

SonicWall’s support offerings do not include step-by-step installation or configuration of products or services. If you need installation or configuration assistance, please contact us for a quote.

Support agreements provide for replacement of failing hardware (not applicable to the NSv series) returned to a SonicWall factory. The replacement product may be new, or like-new. In the event of product obsolescence, SonicWall reserves the right to replace failing product with a product of like or better features and functionality.

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